Your Customers’ Journey at one Glance – How to Understand Interactions Between all Existing Touchpoints!

Store, online shop, email, mobile – by now, customers move very fast across and within different channels which leaves commerce organizations with no overview at all. The relevant informations regarding this behaviour are spread across the different systems and retailers have difficulties collecting this data.

In this webinar, CEO Lennard Stoever presents how minubo enables commerce organizations to map and understand their customers’ omni-channel journey – illustrated with specific customer cases. 

This is what you’ll learn:

  • How an omni-channel strategie is defined and how an omni-channel customer journey looks like
  • Why an omni-channel strategy is a strong competitive advantage within the current market situation in the retail industry
  • How minubo customers are already making an omni-channel business a reality. 

Matt Mayes
Data Intelligence Manager
Demandware

Michael vom Sondern
Co-Founder
minubo

Matt Mayes
Data Intelligence Manager
Demandware

Michael vom Sondern
Co-Founder
minubo