Store, online shop, email, mobile – customers move fast across and within channels which often leaves commerce organizations with no overview at all. The relevant information is spread across different systems and retailers have difficulties to integrate this data.
In this webinar, minubo CEO Lennard Stoever presents how minubo enables organizations to map and understand their customers' omni-channel journey – illustrated with specific customer cases. This is what you'll learn:
- What omni-channel actually means and what omni-channel journeys look like
- Why an omni-channel strategy is a strong competitive advantage
- How minubo customers are making the omni-channel vision their a reality